Insights
Notes from the work.
Practical pieces on what to automate first, which tools to use, and how to keep it all running. No hype, and no posts about the future of work.

Method
·
6 min
How we map a workflow before we build anything
The one-page map we draw in every audit, and why it saves more time than the build.

Tools
·
7 min
Zapier, Make or n8n? How we choose
Three good tools, three different jobs. The questions we ask before picking one.

Trades
·
4 min
Missed calls are your most expensive leak
For trades businesses, the cheapest new customer is the one who already rang.

Operations
·
5 min
What your Monday report should do on its own
Five numbers, checked overnight, in Slack by seven. Here is the template we start from.

Buying
·
5 min
Who owns the automations when the agency leaves?
Ownership, logins and documentation: what to agree before you sign with any automation agency.

Method
·
6 min
Measuring hours back: the numbers we report every month
How we count time saved without inflating it, and what we show clients each month.
Find your first ten hours a week.
Book a 20-minute call. We’ll ask how work moves through your team today and tell you honestly what’s worth automating.
20 min
first call, no slides
1 week
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