About
We started Errand because we were the ones copying numbers between tabs.
Mai ran operations at a 40-person trades firm. Most of her week went on work a computer should have done. Errand is the agency she wished she could have hired.
How we think
Four rules we don’t bend.
01
Measure first
We time the work before we automate it, so the hours-back number is real.
02
Keep a person where it matters
Judgement calls stay human. We automate the copying around them.
03
Boring beats clever
The best workflow is the one your team can read and fix.
04
You own everything
Your accounts, your logins, your documentation.
The team
The people on your project.
Mai Tran
Founder
Ran operations at a 40-person trades company before starting Errand.
Favourite build
A quote builder that prices from site photos
Tom Hollis
Automation lead
Has built more than 300 workflows in Zapier, Make and n8n.
Favourite build
Missed-call text-back for a plumber
Arjun Mehta
Integrations engineer
Writes the API code when no-code tools run out of road.
Favourite build
An overnight Xero reconciliation
Kwame Asante
Client lead
Your first call and your main contact for every project.
Favourite build
A month-end pack that writes its own commentary
Lena Novak
AI systems
Designs the AI steps, the guardrails and the tests behind them.
Favourite build
A handbook assistant for a 60-person clinic
Sara Haddad
Operations
Keeps projects on time and runs our support retainer.
Favourite build
Our own invoicing, obviously
2021
founded
140+
workflows live
62
projects reviewed
9,800
hours back last year
Careers
We’re hiring people who like tidy systems.
Find your first ten hours a week.
Book a 20-minute call. We’ll ask how work moves through your team today and tell you honestly what’s worth automating.
20 min
first call, no slides
1 week
for a written, costed audit
$1,500
fixed, yours to keep