How we work

From first call to running in about five weeks.

Fixed scope, a demo every Friday, and a handover your team can actually use. Here is exactly what happens, and what we need from you.

1

Audit

Week 1

2

Build

Weeks 2–4

3

Launch

Week 5

4

Run and improve

Monthly

01 · Week 1

Audit

We sit with the people doing the work and time every step. Then we rank what to automate by hours saved, cost and risk.

We sit with the people doing the work and time every step. Then we rank what to automate by hours saved, cost and risk.

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Two or three 45-minute calls with your team

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Read-only access to the tools involved

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A written audit with a costed build plan

02 · Weeks 2–4

Build

We build in your accounts, test with real (or realistic) data, and show you something working every Friday. Nothing goes live without your yes.

We build in your accounts, test with real (or realistic) data, and show you something working every Friday. Nothing goes live without your yes.

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A named builder and a Slack channel

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Weekly demo and a change log

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Test runs signed off by the person who owns the process

03 · Week 5

Launch

We switch on, watch every run for a week, and fix edge cases as they appear. Then we train the people who will live with it.

We switch on, watch every run for a week, and fix edge cases as they appear. Then we train the people who will live with it.

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A one-page note for every workflow

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A recorded walkthrough

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A handover call with your team

04 · Every month

Run and improve

On a retainer we monitor every workflow, fix anything that breaks within a working day, and add the next workflow from the plan.

On a retainer we monitor every workflow, fix anything that breaks within a working day, and add the next workflow from the plan.

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Monthly report of hours back and fixes

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A planning call

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First call on the next build

Questions

About the process

How long does a first project take?

Do you work with small teams?

How do you measure hours saved?

Find your first ten hours a week.

Book a 20-minute call. We’ll ask how work moves through your team today and tell you honestly what’s worth automating.

20 min

first call, no slides

1 week

for a written, costed audit

$1,500

fixed, yours to keep

© 2026 Errand Ltd. All rights reserved.

37 client workflows running

Errand

© 2026 Errand Ltd. All rights reserved.

37 client workflows running

Errand

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